Grizzly Fall Protection provides quality fall protection equipment at affordable prices, all made in America. We ship anywhere within the contiguous U.S.

Frequently Asked Questions

Please read our FAQ before sending us a message.

Where do you ship to and where are your products made?

We ship within the contiguous U.S. (lower 48).  All of our products are made in the U.S.A.

What is your return policy?

Whether you ordered the wrong size harness, realize you need a different solution for your crew, or are simply not satisfied with your order for any reason, don’t worry – we accept returns within 30 days.

If the items are still in their original packaging and undamaged, we will process your return with a 20% restocking fee.

Which payment methods are accepted?

We accept all major credits cards as well as Paypal.

When will I receive my order?

Our items are made to order.  Once orders are in the processing stage, they generally ship in 5-7 business days via UPS Ground.  Please allow longer lead times for large volume orders.

A UPS tracking number will be sent to the email address you used at checkout when your order has shipped.

What do I do if I never received my order or some of my items are damaged/defective?

While our team works hard to make sure your order is perfect every time, we realize some problems are inevitable. If your order does not arrive or is damaged when it does, please do not hesitate to reach out to us as soon as you can.

Visit our contact page to open a support ticket by email. Be sure to have your order number handy when you contact us so we can quickly get you assistance.

Can I make changes to an order I’ve already placed?

Yes, you can make changes to your order after you’ve placed it and before it is in the processing stage.

Feel free to reach out to us by email via our contact page as soon you realize you need to make a change. We will do our best to accommodate any changes to your order.